PnT and BigWave Robotics Launch Revolutionary RaaS Project for Smart Hospitals in South Korea

ZaaS project kick off team picture

Seoul, June 25th 2024 – In a pivotal step towards transforming healthcare operations, People and Technology (PnT) convened a crucial kick-off meeting at Hallym University Sacred Heart Hospital yesterday. The gathering marked the official commencement of their ambitious collaboration with BigWave Robotics and Hallym University Sacred Heart Hospital on the groundbreaking project titled “RaaS – Smart Hospital Service Robot Operation Leading Model Development”.

Under the auspices of the Korean Ministry of Science and ICT’s “XaaS Leading Project”, this initiative aims to pioneer the integration of cutting-edge robotics within hospital settings. The meeting, attended by key stakeholders and project leaders, set the stage for a concerted effort to leverage robotics-as-a-service (RaaS) to enhance hospital efficiency and patient care.

“This project represents a significant leap forward in healthcare technology,” remarked Seongpyo Hong, CEO of PnT. “By harnessing the capabilities of service robots, we aim to alleviate operational challenges and revolutionize smart hospital management.”

Project Overview

The XaaS initiative is designed to revolutionize industries by delivering products, technologies, and processes as digital services. As one of the 25 consortiums selected, our focus is on RaaS (Robot as a Service) tailored specifically for smart hospitals.

Addressing Critical Needs in Healthcare

Hospitals face significant challenges such as labor-intensive workflows and staff shortages, particularly during night shifts and weekends. Service robots offer a promising solution, yet their implementation is often hindered by integration complexities.

Our project tackles these challenges head-on with a cloud-based RaaS platform optimized for hospital operations. This platform streamlines the deployment and management of service robots across a range of critical tasks including medication delivery, specimen transportation, patient guidance, and facility cleaning.

Innovative Solutions for Smart Hospitals

The RaaS model offers numerous advantages:

  • Cost-Effective Implementation: By transitioning from traditional robot purchases to a subscription-based model, hospitals can adopt robotic solutions with lower upfront costs and scalable expansion opportunities.
  • Enhanced Operational Efficiency: The RaaS platform seamlessly integrates with existing hospital workflows, providing real-time tracking and automated updates to ensure efficient robot operation and coordination.
  • Scalability and Flexibility: Its modular design allows for easy adaptation and expansion into various hospital environments, as well as potential applications in other sectors.

Key Project Milestones

  • Platform Development: We are actively developing a high-availability cloud-based RaaS platform designed to operate independently from hospital IT infrastructure, prioritizing both security and efficiency.
  • Tailored Scenarios and Billing Models: Our team is customizing operation scenarios and flexible billing systems based on usage to meet the specific needs of healthcare providers.
  • Real-World Testing and Validation: Hallym University Sacred Heart Hospital serves as our primary testbed for implementing and refining these solutions, with plans to extend our model to other hospitals and industries.

Global and Domestic Impact

Our RaaS platform is poised to revolutionize not only healthcare but also other industries requiring automated service solutions. Successful implementation in complex environments like hospitals demonstrates its robustness and adaptability, paving the way for broader adoption domestically and internationally.

Expanding Abroad

Following successful testing and validation at Hallym University Sacred Heart Hospital, PnT plans to expand the RaaS solution internationally, with a particular focus on Europe and the Middle East. The Middle East, especially, holds strategic importance due to PnT’s established focus in the region and growing healthcare needs.

Specialized Robot Deployments

As part of this initiative, PnT and our partners are developing four specialized robotic delivery services tailored to address critical hospital needs.

These initiatives underscore our commitment to enhancing hospital operational efficiency, improving patient outcomes, and driving forward the future of smart healthcare technology.


At PnT, we are dedicated to delivering technology-driven solutions that address the critical needs of our healthcare system. Through our collaboration and innovation in RaaS, we are setting new standards for smart hospital operations, creating a sustainable and scalable future for service robotics in healthcare.

Stay tuned as we continue our journey to redefine smart hospital operations with RaaS, advancing efficiency, innovation, and patient care across the healthcare landscape.

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